Last updated: 1 September 2026
At Daily Glow Co., we want your order to arrive safely and as quickly as possible. We currently offer delivery Australia-wide through trusted domestic delivery services.
Shipping Within Australia
We offer Standard Shipping and Express Shipping options at checkout. Delivery times are estimates and begin once your order has been dispatched. Delivery times may vary depending on your location, public holidays, peak periods, weather and circumstances outside our control.
Standard Shipping
Estimated delivery: 2–6 business days. Our Standard Shipping service is an economical option for customers who don't require urgent delivery.
Estimated delivery times may vary depending on your location:
- Same-state metropolitan areas: approximately 2–4 business days
- Interstate metropolitan areas: approximately 3–6 business days
- Regional and remote areas: may take longer
Standard Shipping is available Australia-wide and includes tracking where provided by the delivery carrier. Australia Post currently estimates Parcel Post at approximately 2–6 business days nationally, with actual delivery times depending on the sending and receiving locations.
Standard Shipping: $9.95. FREE Standard Shipping on orders over $65.
Express Shipping
Estimated delivery: 1–3+ business days. Express Shipping is available for customers who would like their order delivered faster.
Estimated delivery times:
- Same-state: approximately 1–2+ business days
- Interstate: approximately 1–3+ business days
- Regional and remote areas: may take longer
Australia Post's Express Post service covers addresses Australia-wide and generally takes 1–3+ business days.
Express Shipping: $14.95. Please note that next-business-day delivery is only available for eligible postcodes within the Australia Post Express Post next-business-day network. It is not guaranteed for every Australian address.
Order Processing Times
Orders are generally processed within 1–3 business days after payment has been successfully received. Orders placed after Friday, on weekends or on Australian public holidays will be processed on the next business day.
Please allow additional time during major promotional periods, Christmas, public holidays and other peak periods.
Example: If you place an order on Monday and it is dispatched on Tuesday, the delivery timeframe begins from Tuesday's dispatch.
Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information where available. You can use the tracking number provided to monitor your delivery. Please ensure that your email address and delivery address are correct when placing your order.
Delivery Areas
We currently deliver to addresses across Australia, including:
- New South Wales
- Victoria
- Queensland
- South Australia
- Western Australia
- Tasmania
- Australian Capital Territory
- Northern Territory
Delivery to some remote areas may take longer than metropolitan areas.
Delays
While we work with our delivery partners to provide reliable delivery, Daily Glow Co. cannot guarantee specific delivery dates unless expressly stated. Delivery may be delayed due to:
- Severe weather
- Public holidays
- Peak seasonal periods
- High parcel volumes
- Transport disruptions
- Incorrect or incomplete delivery information
- Circumstances outside our control
If your order appears to be delayed, please contact us at support@dailyglowco.com.au with your order number and we will assist you in tracking your parcel.
Incorrect Delivery Address
Please carefully check your delivery details before completing your purchase. If an incorrect or incomplete address is provided and the parcel needs to be redirected or re-sent, additional delivery charges may apply.
If you notice an error in your address after placing your order, contact us as soon as possible at support@dailyglowco.com.au. We will do our best to assist before the order is dispatched.
Authority to Leave
Where available, customers may select an authority-to-leave option through the delivery carrier. Daily Glow Co. is not responsible for parcels that are left unattended at the customer's nominated address when authority to leave has been provided. If you have concerns about the security of your delivery location, we recommend selecting a secure delivery address.
Missing or Lost Parcels
If your order has not arrived within the expected delivery timeframe, please contact us at support@dailyglowco.com.au. We may contact the delivery carrier to investigate the parcel's location. Please retain your order confirmation and tracking information while the investigation is underway.
Australian Consumer Law
Nothing in this Shipping Policy is intended to exclude, restrict or modify your rights or remedies under the Australian Consumer Law.
For any questions regarding your delivery, please contact Daily Glow Co.
Email: support@dailyglowco.com.au
Website: www.dailyglowco.com.au
