Last updated: 1 September 2026
We want you to be happy with your Daily Glow Co. purchase.
Change of Mind
Change-of-mind returns are subject to our return requirements and applicable Australian Consumer Law.
For health, hygiene and product safety reasons, opened or used consumable products may not be eligible for change-of-mind return.
Please contact us before sending any product back.
Faulty, Damaged or Incorrect Products
If you receive a product that is faulty, damaged or incorrect, please contact us as soon as possible at support@dailyglowco.com.au.
Please provide:
- Your order number
- A description of the issue
- Photographs where relevant
We will assess the issue and, where appropriate, provide a replacement, repair, refund or other remedy in accordance with your rights under the Australian Consumer Law.
Refunds
Where a refund is approved, it will generally be processed using the original payment method. Processing times may vary depending on your payment provider.
Damaged Products
If your product arrives damaged, please contact us before disposing of the product or packaging, as we may require photographs or other information to assess the issue.
Australian Consumer Law
Nothing in this policy excludes, restricts or modifies your rights under the Australian Consumer Law.
For assistance with a return or refund:
Email: support@dailyglowco.com.au